1- define the term virtual team. How can virtual teams support the problem solving process? How might virtual teams be used in a TQM environment?Please make sure to use an example in your response.

2-Class, define the term participative management. How are participative management and employee involvement related? Would participative management be an effective approach for implementing TQM? Why or why not? Here are some ideas to get you started:http://www.slideshare.net/AbinashPandia/employee-involvement-and-participation