1. Define what is meant by a cost trade-off. Do you believe that this concept is workable? Why or why not?

2. What are the major drivers of supply chain performance?

3. W.W. Grainger's strategy is stocking large amounts of inventory and satisfying customer demand from stock even though the high inventory levels reduce efficiency. Why do you think W.W. Grainger use this strategy and is this strategy can be applied to every business. Please elaborate with examples.

4. Why information is considered the biggest driver of performance in the supply chain.