Question: 1. Describe at least 3 formal methods through which your organization involves frontline team members. a. What are the strengths and weaknesses of these methods?

1. Describe at least 3 formal methods through which your organization involves frontline team members. a. What are the strengths and weaknesses of these methods? b. How might your organization improve on each method?

2. What are the relative strengths and weaknesses of the following: a. Kaizen Circle Activity (KCA) b. Suggestion programs

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