1. Describe Hill's framework for operations strategy. 2. How does Dr. Hill's strategy framework tie corporate strategy to marketing and operations strategy? 3. Explain how organizations seek to gain competitive advantage. 4. Choose an organization with which you are familiar that falls into the following categories: Mall/Supermarket Local Salon/Spa Bar or Cafe Pizza business Internet provider Define the firm's strategic mission, strategy, and competitive priorities. What are the order qualifiers and winners? What would operations have to be good at to make this a successful business or organization? 5. Identify a world-class organization (for profit). Is it possible for a world-class organization to achieve superiority in all five major competitive prioritiesprice (cost), quality, time, flexibility, and innovation? Explain your reasoning