Question: 1. Describe how the performance management process is linked to employee selection, training, and development. 2. What sources could be used to evaluate the performance

1. Describe how the performance management process is linked to employee selection, training, and development.

2. What sources could be used to evaluate the performance of people working in the following jobs?

  1. Sales representative

  2. Robotics engineer

  3. Director of nursing in a hospital

  4. HR manager

  5. Air traffic controller

3. Three types of review meetings are described in this chapter.

a. What different skills are required for each? What reactions can one expect from using these different skills?

b. How can a manager develop the skills needed to conduct a problem-solving type of meeting?

c. Which method do you feel is the least desirable? Why?

4. Discuss how you would go about diagnosing an employees performance problems. List several factors to consider.

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