Question: 1. Describe three ways in which products can be designed or redesigned to be more environmentally compatible. (25p) 2. What is the purpose of the

1. Describe three ways in which products can be designed or redesigned to be more environmentally compatible. (25p)

2. What is the purpose of the product-process matrix? How can it help in making process selection decisions? (25p)

3. What is the significant difference between the layout of retail facilities and that of other production facilities? (25p)

4. Select a product with which you are familiar and list examples of its fatures for the six group of quality characteristics (quality dimensions). (25p)

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