Question: 1 . Develop a cause - and - effect ( fishbone ) diagram to address everything that impacts your grade in this course. How much

1. Develop a cause-and-effect (fishbone) diagram to address everything that impacts your grade in this course. How much is under your control? 2. Below is a table of data collected over a six-month period in a local grocery store. Construct a Pareto analysis of the data and determine the percentage of total complaints represented by the two most common categories.

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