1) Different evaluation methods are used at different points in the human factors design process including:

Question 1 options:

	Heuristic evaluations of the concept
	Usability testing of the prototype
	User study of pre-production models
	In service monitoring of released products
	Normative decision modeling
	Descriptive decision modeling

2) Which of the following statements is FALSE?

Question 2 options:

	We do not forget about how to ride a bike as it's skill-based decision making.
	Knowledge-based performance involves planning and problem solving and requires conscious processing.
	Skill-based performance refers to routine actions or highly automated behavior.
	Playing chess requires more skill-based decision process compared to playing football.