Question: 1. Discuss knowledge transfer and spread techniques Knowledge transfer is the sharing of knowledge between different areas of an organization. In the healthcare setting, knowledge
1. Discuss knowledge transfer and spread techniques
Knowledge transfer is the sharing of knowledge between different areas of an organization. In the healthcare setting, knowledge transfer is essential for providing quality patient care and improving patient outcomes. Our healthcare system is a complex system, comprised of a variety of healthcare professionals who specialize in a variety of areas. In the hospital setting, knowledge sharing will help different professions work together to provide the highest quality care possible. For example, in an intensive care unit there are doctors, nurses, respiratory therapists, and pharmacists who are all working together to provide care and it is each of their responsibility to collaborate with one another and share their wisdom and knowledge.
2. Explain the fundamental performance measures
Performance measures are used to measure the outcomes of different areas within an organization. There are performance measures that analyze the organization as a whole, as well as ones that analyze specific operations within the organization. Key Performance Indicators are specific, measurable metrics that correlate with the goals of the organization and are used to evaluate performance a widespread variety of areas, including financials, customer satisfaction/patient outcomes, and the overall efficacy of their functionality.Financial performance measurements will be used in all organizations to evaluate their financial health. Customer satisfaction performance measure will help an organization see if they are meeting their customers' needs and how they can improve to ensure they retain their customers. Safety measurements assess the safety of work environments, these are especially important for healthcare organization to ensure they are operating safely for their patients.
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