1 Discussion - After reading and reflecting on Chapter 15. What have you identified as the key components of the chapter? What lessons have you learned? Give examples of how you would apply your lessons learned in a practical application. Share your experiences in the workplace current or past and how you would change things to improve productivity. What are you going to have to work on? You will cover important communication components such as listening, writing and speaking with confidence all very important skills to master as a successful manager. Your Title: "What key steps will you need to take to become an Effective Communicator" Criteria: 1 Discussion must be at least... 500 words no more no less to avoid 5 penalty. (+/- 15 words), . Please be specific, detailed and factual with descriptive observations with examples