1. Do you think firms that are good at OB tend to be more profitable? Why or why not? Which of the individual mechanisms (job satisfaction; stress; motivation; trust, justice, and ethics; learning and decision making) seems to drive your performance and commitment the most? Do you think you're unique in that regard, or do you think most people would answer that way?

 

2. What is citizenship behavior? Identify and describe a job in which citizenship behaviors would be especially critical to an organization's functioning, and one in which citizenship behaviors would be less critical. Explain why it's especially critical and less critical.

 

3. Which type of organizational commitment (affective, continuance, or normative) do you think is most important to the majority of employees? Which do you think is most important to you? Can you think of reasons the increased diversity of the workforce might actually increase organizational commitment? Why?

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1 Firms that are good at Organizational Behavior OB tend to be more profitable because effective management of employees and understanding of human be... View the full answer