1. Draw a flow chart using the swim lane representation technique for any one of the following processes. Identify process owners and define their roles and responsibilities as well as key requirements for the information to be transferred.

2. Draw a process model using the IDEF0 Business Process Modelling technique any other one of the following processes. Identify inputs, outputs, controls and mechanism for each process step.

Purchasing of items on the project and the purchasing department must be informed on the details of the items needed.

Appointment of a contractor on a project.

A change request on your project which is outside the allocated authority of the project manager.