1. During decision making, you as a leader use consensus as you want to please everyone in the decision and are equally concerned for every employee's needs. This perspective is most similar to what type of conflict management style?

A.Collaborative and Negotiation style

B.Depends on the situation and your own style

C.Accommodating and Collaborative style

D.Accommodating and Negotiating style

2.What stress management technique should you use when trying to meet college's demands while balancing other priorities in life?

A.Depends on the situation and your own personal style and priorities

B.Exercise and Nutrition

C.Sleep and Relaxation

D.Time Management and Positive Thinking

3.Stressful situations are relative and mainly based on how we perceive a given event. What may be stressful for some, others may not even notice! In the same token, stress can help us keep focused and meet tight deadlines which are results of what type of stress?

A.functional stress

B.dysfunctional stress

C.positive stress

D.absence of stress

4. JCPenney sales clothes, appliances and shoes. This is an example of:

A.A number of product lines

B.A number of products offered by line

C.mixture of goods and services within each line

D.All of these

5. Maslow's Hierarchy of Needs Theory is depicted as a pyramid of blocks where a foundation block precedes the block in top. Within this diagram, Esteem Needs come before

A.Self Actualization but after Social Needs

B.Social Needs but after Self Actualization

C.Safety Needs and after Self Actualization

D.Self Actualization but after Physical Needs