1. Evaluate the performance of the Kurlon supply chain? What are the causes of the problems faced by Kurlon?

2. Evaluate the performance of the Delhi area office on the supply chain dimension? For your analysis, you may like to focus on SDL 72 x 35 x 4.

Sol147:

1. To evaluate the performance of the Kurlon supply chain, we would need to consider key performance indicators such as on-time delivery, inventory turnover, order fulfillment, cost of goods sold, and customer satisfaction. We would also need to analyze the supply chain network, including suppliers, manufacturing facilities, warehouses, distribution centers, and transportation modes. Potential causes of problems could include poor demand forecasting, inadequate inventory management, inefficient transportation and logistics, supplier quality issues, production delays, and lack of visibility and coordination across the supply chain.

2. To evaluate the performance of the Delhi area office on the supply chain dimension, we would need to focus on specific metrics related to the distribution of the SDL 72 x 35 x 4 product. This could include order lead time, order accuracy, order cycle time, delivery time, inventory levels, and customer complaints. We would also need to analyze the distribution network, including the warehouse operations, transportation modes, and distribution channels. Potential causes of problems could include poor forecasting and inventory management, inefficient warehouse operations, lack of visibility and coordination with transportation partners, and inadequate communication and collaboration with customers.