1-) Explain how feedback can be used to modify the delivery of human resource services and how that feedback can be collected.

2-) When the organisation is developing options for the delivery of human resource services, it will calculate the appropriate Return on Investment. Explain the concept of Return on Investment in regards to the provision of human resource services.

3-)Calculate the return on investment for the provision of internal training services for the organisation by comparing the benefits of training against the costs (direct and indirect) of internal training services in descriptive terms. (PLEASE FORM A TABLE FOR THIS) ( LEFT COLUMN Benefits of Training , RIGHT COLUMN Cost of internal training)

4-) Choose and explain two mathematical strategies appropriate to calculate and analyse Return on Investment.

Please fully answer the question and highlight the number of the question next to the answer.

Thanks