1. Explain the difference between organizational citizenship behaviour and task performance. Then, explain which one is most important to the workplace. Be specific for full marks.

2.

Burger Barn is a fast-food chain that gives new employees simple roles then adds more challenging tasks as the employees master the simple tasks. This practice mainly:

Select one:

a. improves role perceptions.cross out

b. provides more resources to accomplish the assigned task.cross out

c. reduces employee motivation.cross out

d. increases person-job matching.

3.

Two of the most widely mentioned high-performance work practices in organizational behaviour are:

Select one:

a. minimizing political behaviours and encouraging cooperation among organizational members.cross out

b. effective recruitment and hiring practices.cross out

c. avoiding counterproductive work behaviours and increasing workforce diversity. cross out

d. increasing employee involvement and job autonomy.

4.

Which of the following statements about the field of organizational behaviour is FALSE?

Select one:

a. OB is a self-contained discipline, independent of other disciplines.cross out

b. Many OB theories are contingency-oriented.cross out

c. OB is the study of what people think, feel, and do in and around organizations.cross out

d. OB emerged as a distinct field of inquiry in the 1940s.