1. Explain the three changes which information undergoes as it proceeds from person to person along the grapevine.

2. Ethical communication in business includes all relevant information and is not deceptive in any way. Give three examples of unethical communication which are common in business.

3. Long, formal reports should contain a digest. What are two other names which may be used instead of 'digest? Briefly explain the purpose of the digest.

4. Organisations use various types of interviews to discover as much as possible about applicants. Identify and explain three types of interviews which are commonly used in business.

5. Explain the meaning of the following:

a) The "OK" sign in Japan

(b) A male holds the hand of another male and walks down the street in Saudi Arabia.

(c) A man wears a green hat in China