Question: 1. Given the following Activity table: A- label each activity as VA or NVA based on customer's perspective. You can use numbering a activities and

1. Given the following Activity table: A- label each activity as VA or NVA based on customer's perspective. You can use numbering a activities and showing the VA/NVA designation against those numbers (e.g. 1-NA, 2-NVA etc.) (3 marks) VA / NVA Activity Average 0.5 10.0 0.5 2.0 4.0 Walk to office partition and answer customer call Obtain order requirements/details from pre-approved customer Walk to fax machine to forward to Credit Manager Coordinate assembly of customer product Wait and drop off order details to "Accounting" department Coordinate delivery of product to customer's "ship to" location Walk to printer to print order Copy original 5 times Walk to filing cabinet to file one copy Go to Production' and 'Sales' department and drop off order copies 4.0 1.0 3.0 3.0 10.0
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