$1.$ How and why did Fred Harvey create the first national chain of restaurants $($and later hotels$)?$

$2.$ How and why were the famous Harvey Girls invented?

$3.$ How did Fred Harvey assure that his name and his standards would live on after his death?

$4.$ Why did the Fred Harvey Company later go into the dining car business$--$and compete against itself by still running trackside restaurants?

$5.$ How and why did Fred Harvey and the Santa Fe Railroad turn New Mexico and Arizona into major international tourist attractions?

$6.$ How and why did Fred Harvey's heir Ford go into business with Native American artisans?

$7.$ What role did the Fred Harvey operation at the Grand Canyon play in the development of western tourism and the national parks?

$8.$ What early restaurant and hotel chains were influenced by Fred Harvey?

$9.$ How did faster trains affect the Fred Harvey Company$--$and the tourism industry?

$10.$ How did the rise of the automobile affect the Fred Harvey Company$--$and the tourism industry?

$11.$ What role did the Fred Harvey Indian Detours play in the development of Santa Fe as one of the nation's top tourist attractions?

$12.$ How did the rise of passenger airplanes affect the Fred Harvey Company$--$and the tourism industry?

$13.$ How did the Great Depression affect the Fred Harvey Company$--$and the tourism industry?

$14.$ Why did the Fred Harvey Company get out of the airline business, after pioneering in$-$plane dining?

$15.$What lessons can tourism executives today learn from the Fred Harvey Company?

$16.$ What are three things this book has taught you to be a more effective manager in today$$s hospitality and tourism industry?