Question: 1. How can managers improve their ability to differentiate how emotions are expressed across cultures? 2. Can organizations help employees improve their levels of emotional

1. How can managers improve their ability to differentiate how emotions are expressed across cultures?

2. Can organizations help employees improve their levels of emotional intelligence. If so, how can this be achieved?

3.When discussing diversity, the advice was offered for organizations to be similar "where it counts" and different "where it counts". What does this mean and how can organizations implement this advice?

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