Question: 1. How did the team use process mapping as a key part of the Six Sigma process? What value did process mapping have for the

1. How did the team use process mapping as a key part of the Six Sigma process? What value did process mapping have for the hospital?

2. Why were the teams and task forces multidisciplinary in nature? What benefits does this approach have?

3. Explain how each of the different phases of Six Sigma (DMAIC) are implemented at Froedtert Hospital.

4. Explain how the team used Failure Mode and Effects Analysis (FMEA) at Froedtert Hospital

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