Question: 1. How do operations management differ for goods versus services? 2. List the four variables to consider when choosing facility location. 3. Compare and contrast

1. How do operations management differ for goods versus services? 2. List the four variables to consider when choosing facility location. 3. Compare and contrast the 3 general types of facility layouts. 4. In what ways can employees help to improve the quality of a firm's products? 5. How might productivity be measured in a restaurant? In a department store? In a public school system

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