1. Identify operations with which you are familiar (libraries, shops, restaurants, etc.) and try and classify them as being close to one the pure layout types. 2. Discussions on how the layout of the operation could be changed to make its flow more or less continuously. 3. Discussions could involve how to make operations with a business (libraries, shops, restaurants, etc.) more assembly line-like, or more fixed position-like. (Hint: you can draw the business operation layout to provide the answer)