1. Identify the two correct ways to complete this sentence: Culture is a powerful leadership tool because__________.

Select more than one:

(A) unwritten rules can influence behaviour in ways that affect performance

(B) once an organisation has developed a strong culture, it never needs to change it, and can therefore focus on other objectives

(C) understanding the subcultures of different groups in the organisation can help a leader bring them into alignment on organisational goals

(D) different points of view always decrease efficiency.

2. Rank (TOP, MIDDLE, BOTTOM) in the layers of culture.

Value & Norms: ______

Underlying Assumptions: ______

Observable artefacts: _____

3. Cultures can be organised hierarchically, depending on their size. In other words, they can be classified according to whether they apply to large groups of people or smaller groups of people. Match each label classifying a groups culture with an example of a group whose culture could be classified in that way.

Fill in the blank:

Organization culture, Macroculture, Microculture, Subculture

(i) Culture of England: _____

(ii) Culture of Google: _____

(iii) Culture of hotel's front desk staff: _____

(iv) The culture of a task force put together to deal with an environmental hazard: ______

4. Select the TWO correct options that help define what a strong culture is.

(A) A high degree of consistency amongst group members in terms of their shared beliefs, values, and norms

(B) Something that fosters subcultures and alternative points of view

(C) Ever-changing and adaptable

(D) Intensely held beliefs shared by group members

5. There are advantages and disadvantages to both subcultures and strong organisational cultures. Match the advantages and disadvantages of strong cultures and subcultures with the words strong culture and subculture, respectively. So, if a particular item is an advantage or a disadvantage of having a strong culture, match it with the words strong culture. In the same way, match the advantages and disadvantages of subcultures with the word subculture.

Choose 'STRONG CULTURE' or 'SUBCULTURE'

(I) Increased job proficiency?

(II) Slow to recognise radical changes in external environment?

(III) Source of alternative beliefs and exploratory learning?

(IV) Source of internal conflict?