Question: 1. If the scale is sufficient, mangers should consider: a. Decoupling b. Outsourcing c. Both A and B d. Neither A or B 2. A

1. If the scale is sufficient, mangers should consider:

a.

Decoupling
b.

Outsourcing
c.

Both A and B
d.

Neither A or B

2. A firm that is strategically focused on service and is decoupled best describes which of the following industries?

a.

Focused professionals
b.

High service
c.

Cost leaders
d.

Cheap convenience

3. In 2003, Forrester Research estimated the number of lost jobs in the United States due to offshoring was:

a.

Less than 10,000
b.

Less than 100, 000
c.

About 100,000
d.

More than 200, 000

4. When using a simulation tool like SimQuick, the first step in building a model is which of the following?

a.

Define the entrance points
b.

Illustrate the process on paper with a process flow map
c.

Determine which random variable sets will be utilized
d.

Complete the simulation controls box on the SimQuick panel

5. Watching a television show can best be described as what type of experience?

a.

Absorption
b.

Immersed
c.

Clanning
d.

Active

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