1. In an order entry system, the following processes (each process includes one or more activities) are identified: These processes are initiated by a sales employee Processes a. Update customer information - Open Customer table & Get Customer Record b. Update order - Open Order Header and Line Items tables, create a New Order, Save Customer orders in the new order record, Get Order Header table & Order Line Items table Process order Shipment - Notify shipment system by performing customer order c. shipment. Update Order Header table d. Generate Invoice - Open Invoice table, Save a new Invoice record, & Print invoice Send invo ice to the customer address Create an EAD table, draw fragmented DFDs, connect DFDs to build order entry DFD. Use the activities' explanation to identify agents and data stored 2. MiaPizza customers place an order by calling the store. They place their order after selecting the type of pizza. Often, customers will call the store if their order is not delivered after 60 minutes. They pay for the pizza when it is delivered. (This exercise is only focused on customer's side ordering and receiving, not the pizza delivery process.) a) The following is the annotate narrative MiaPizza customers place an order by calling the store. They place their order after selecting the type of pizza. Often, customers will call the store if their order is not delivered after 60 minutes. They pay for pizza when it is delivered b) Create business process map organizer c) Build the corresponding BPMN 2.0