Question: 1. In case you are working in an IT Services or IT Enabled Services organization, look into what process frameworks have been implemented in your

1. In case you are working in an IT Services or IT Enabled Services organization, look into what process frameworks have been implemented in your organization for service quality management. Also, look into how it is benefitting the business. Summarize your findings.
 1. In case you are working in an IT Services or

1. In case you are working in an IT Services or IT Enabled Services organization, look into what process frameworks have been implemented in your organization for service quality management. Also, look into how it is benefitting the business. Summarize your findings

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