1.

Inflation can be controlled through ________.

stable pricing policies

fiscal and monetary policies

effective trade policies

monitoring competition

2.

All of these are primary activities in a firm's value chain EXCEPT ________.

operations

human resource management

customer service

inbound and outbound logistics

3.

Which of these teaches people to be considerate and understanding of other people's feelings and emotions?

Sensitivity training

Cultural orientation

Watching foreign soap operas

Guerilla linguistics

Environmental briefings

4.

Most nations have resorted to ________ in which citizens nominate individuals from their groups to represent their political needs and views.

representative democracy

socialist communism

public referendums

secular totalitarianism