1. It took 18 hours to complete the first two products with an 80% learning curve. How long did the second product take?

A) 10.0 hours B) 8.1 hours C) 18.0 hours D) 8.0 hours E) none of the above

2. The average waiting time on a Thursday night for a table at a popular Chinese restaurant is 30 minutes. If customers arrive at the rate of four per hour and both the service and arrival rates are Poisson distributed, what is the average service time?

A) greater than 4 but less than 5 per hour

B) greater than 5 but less than 6 per hour

C) greater than 3 but less than 4 per hour

D) cannot be determined from the information provided.