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1. List at least three (3) ways a business can anticipate potential problems to prevent complaints. 2. Explain how to identify customer needs and expectations.

1. List at least three (3) ways a business can anticipate potential problems to prevent complaints.

2. Explain how to identify customer needs and expectations.

3. List at least five (5) ways to build a rapport with the customer.

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1 Ways a Business Can Anticipate Potential Problems to Prevent Complaints i Proactive Customer Feedback Collection Conduct regular surveys focus group... blur-text-image

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