Question: 1 main post -you must select 2 topics from chapter 4 ( Values and Total Quality, Responsibility and Total Quality) from the book Quality Management

1 main post -you must select 2 topics from chapter 4 (Values and Total Quality, Responsibility and Total Quality) from the book Quality Management for Organizational Excellence by David Goetsch, and Stanley Davis

and summarize in depth.

a) Your main response should be in depth to fully develop your answer. Defend your position with concrete examples from the textbook and real-life cases, if applicable.

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