1). Match the contribution with the Quality Guru below

e.g. Walter Shewhart------------------Father of Statistical Quality Control

a. Joseph Juran---------------------------

b. W. Edwards Deming------------------

c. A. V. Feigenbaum---------------------

d. Philip Crosby---------------------------

a. Conformance to Requirements

b. Total Quality Control

c. Profound Knowledge

d. Quality planning, Quality Control, and Quality Improvement

2). Some definitions of Quality mainly focus on conformance to specifications.

a). What is the inherent problem with definitions of quality that solely equate quality to conformance to specifications.

Cite an example to support your rationale.

3) Explain the difference between "external" quality and "internal" quality.

Provide one (1) example for each.