1. Microsoft attaches great importance to its customized skill planning and development in the information system group, and integrates the working ability of each system developer with the knowledge required for a specific job into the project experience, which is beneficial for its employees to show their leadership ability in the team, and achieve the effect of meeting customers' needs and getting closer to customers. Toyota collects information in advance through the crisis management plan and cooperates with the activities of the quality control circle to formulate coping strategies and direct relevant departments to deal with crisis events, so as to effectively shorten its response time.

All the above examples highlight the importance of which of the five management functions of an enterprise?

2. Among the five management functions of an enterprise, which two are the main functions in the enterprise value chain at the same time? Please briefly explain the reasons. (a) marketing and production (b) R&D and production (c) Finance and R&D (d) Marketing and Finance

3. Toyota re-integrated the plant layout,

manufacturing operations and plans, and process planning, changed the previous schedule to increase the efficiency of machine use. With the leading Toyota production system in the world, it not only shortened the time to market new cars within ten months, but also achieved the effect of minimizing inventory. What is this method of improving efficiency called?