Question: 1 . Motivation is not a new concept, so why is motivation important? Is it more important for an employee to be motivated or engaged?

1 .

Motivation is not a new concept, so why is motivation important? Is it more important for an employee to be motivated or engaged?

2 .

What is the difference between motive, motivate, and motivation?

3 .

Which types of rewards are more important: intrinsic or extrinsic? Why?

4 .

Provide

3

characteristics of Engaged Healthcare personnel.

5 .

Discuss Maslow's hierarchy of needs

(5) .

6 .

List

4

motivational strategies.

7 .

Grace Jones is a four

-

decade Billing department employee in Happy Hollow Hospital. A recent graduate of Whassamatter U

,

Lindsey Flohan is a new hire in the Billing department. Grace has been assigned to train Lindsey to do her new job. Using the generational framework provided above, what conflicts can you anticipate between Grace and Lindsey?

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