Question: 1. My values: what is important as I create my own customer service goals? How will I demonstrate those values to others around me? 2.

1. My values: what is important as I create my own customer service goals? How will I demonstrate those values to others around me?

2. My career in customer service: How might I use customer service in my career? What things do I need to work on in order to be an effective leader in customer service? What things do I already do well?

3. My action plan: How can I get to be to the best customer service professional I can be? What do I need to do?

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