1 Name: Student Name Assignment: Textbook Case Analysis Executive Summary - Week Date Submitted: Course (include the section number: MG495 Business Policy Statement of Academic Integrity: I certify that: 1. I prepared this document specifically for this class; 2. I am the author of this document; 3. I am fully disclosing and giving proper credit to any outside assistance received in its preparation; 4. I cited sources of information (e.g., data, ideas, charts, etc.) and used this material to support this document. 5. I did not receive any assistance / help / guidance from others. Student's Signature (type your full name): 2 Executive Summary Student Name Park University 3 Executive Summary The case study pertains to the manifold problems faced by the Wallace Group and steps taken to identify the problems are to recommend solutions if any .The problems were not only dealing with diversification but with employee morale too. Synopsis of the Case T he most important problem facing the Wallace group is leadership. The Wallace group may have a Board of Directors but lacks Corporate Governance because there seems to be no transition from a single proprietorship to corporation thinking and management which very much evident in lack of cohesiveness between the three divisions. Rather than operating as a team, the three are more like rivals competing for resources and personnel. The apparent problems are only the symptoms of the real problems which was very difficult to face and there had to be a real reengineering of thoughts and purposeful leadership. Relevant Factual Information about the Problem or Decision the Organization Faced The problems faced could be broadly divided into three categories Corporate Governance. Stage one management in a stage three corporation. Harold Wallace is trying to micromanage all three divisions2.Lack of a corporate strategy, company has no mission and no definite goals.3.Poor organizational design creates span of control problems and results in poor operations. 4 Personnel management:1. Morale is poor2. Recruitment backlog 3. Salary structure is not commensurate and updated based on the current demand.4. Experienced staff/ personnel are retiring and no one is heading the business expansion effort.5. There is no management development program in-placed.6. No performance standard and evaluation of employees Reports Management:1. There are no standard reports required by higher management.2. There is no value chain or coordination in between departments Information Technology1.Un-standardized methods of collecting data and presenting information MIS being develop is not a users need- based system. No consultation has been made to users as to what benefits they could get from the new system. (Goleman Daniel. 2000.) Corporate policy on transfer pricing1. Cannot meet volume and profit targets when saddle with noncompetitive material costs. The corporate policy of transfer pricing needs to be addressed in terms of product cost and profit margin. Diversification1.Heavy dependence on government contracts could put the corporation in financial difficulty if further sales diversification cannot Explanation of Relevant Concepts, Theories and Applications Derived from Course Materials There is visible lack of leadership in Wallace and hence there are so many problems that were difficult to be countered and brought solutions too. It is seen that Wallace has lacked very essential skills and so he has to self realize and bring out a reinvention of the entire organization though transformation leadership . 5 Recommendations The availability of organizational resources plays an important role in affecting a team's belief that it can be effective. Every team should have direct access to jobrelated information, tools and equipment materials and supplies, budgetary support, required services and help from others, team member task preparation, time availability, work environment, executive management commitment, and supplier participation. This would allow for team effectiveness as the team has good insight to capital building resources. Ever team does not have equal access to all information though it is an important part of team adaptability to organizational goals. For sourcing team effectiveness resources are very necessary. Realistic goal setting ought to be set for teams, if it not done then teams will not be able to perform. This shows lack of managerial abilities in setting goals. For proper work environment teams should be made effective and closely connected to work environment and management profile (Balogh, E. 2005) Conclusion Wallace has to ensure that communication in the workplace is very important for creating the very important aspect of partnering and relationship building. It releases unnecessary toxins that could arise from very strict communication patterns and take people away from the denial mode .In order that employees become productive it is important that communication both verbal and non verbal are very congenial to employees and they can communicate without fear and reprimands. This way productivity and performance in organizations will improve. 6 References Balogh, E. (2005). Intercompany Conflicts and Conflict Resolution Methods. Results of a Qualitative Research. Review Of Sociology, 11(1), 81104. doi:10.1556/revsoc.11.2005.1.4 Goleman Daniel. 2000. Leadership That Gets Results. Harvard Business Review. 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