1. Narrative: In 500 words or less, please describe your experience listening to others, observing/reading non-verbal cues and responding appropriately.

2. Narrative: In 500 words or less, please describe your experience developing good working relationships with key individuals or groups to tactfully handle difficult or unpleasant situations? Also please identify which jobs you have held that demonstrate this experience.

3. Narrative: In 500 words or less, please describe your experience demonstrating the ability to select, compile, analyze, and summarize information and ability to resolve inconclusive or incomplete information or seek alternatives sources of information. Additionally, describe a time when you have demonstrated your experience in this skillset.

4. Narrative: In 500 words or less, describe your experience preparing technical reports or manuals to summarize information and state pertinent facts.