1. One problem that would be appropriate for a gap analysis is going from paper records to digital records in a small doctor's office. Many offices go through this process to update and conform to what most of the larger medical practices are doing. What you will need in order to complete the steps of the gap analysis are referred to as the "needs" of the gap analys1is.

2. In your initial post: Briefly describe two or three of the steps you might need to take to get to the future state.