$1)$ Operations management is applicable:

A$)$ to services exclusively.

B$)$ mostly to the manufacturing sector.

C$)$ to the manufacturing sector exclusively.

$)$ to all firms, whether manufacturing or service. D

E$)$ mostly to the service sector.

$2)$ Which of the following tasks within an airline company are related to operations?

A$)$ accounts payable

B$)$ sales

C$)$ crew scheduling

D$)$ international monetary exchange

E$)$ advertising

$3)$ Which of the following is a similarity between goods and services?

A$)$ Both have quality standards.

B$)$ consistency C$)$ automation

D$)$ mass production

E$)$ Both can usually be kept in inventory.

$4)$ A small metal shop operates $10$ hours each day, producing $100$ parts$/$hour$.$ If productivity were increased $20\%,$ how many hours would the plant have to work to produce $1000$ parts?

A$)$ between $9$ and $10$ hours

B$)$ between $8$ and $9$ hours C$)$ between $6$ and $8$ hours

D$)$ less than $2$ hours

E$)$ between $2$ and $6$ hours

$5)$ Three commonly used productivity variables are:

A$)$ quality, external elements, and precise units of measure.

B$)$ quality, efficiency, and low cost.

C$)$ labor, capital, and management.

D$)$ education, diet, and social overhead.

E$)$ technology, raw materials, and labor.

$6)$ Which of the following is LEAST likely to be a low$-$cost leadership competitive advantage?

A$)$ effective capacity use

B$)$ mass production

C$)$ broad product line

D$)$ inventory management

E$)$ low overhead