Multiple Choice - Chapter 1 1. Operations management is applicable 3. mostly to the service sector b. mostly to the manufacturing sector c. to manufacturing and service sectors d. to services exclusively e to the manufacturing sector exclusively 2. The five elements in the management process are a. plan, direct, update, lead, and supervise b. accounting/finance, marketing, operations, and management c. plan, lead, organize, manage, and control d. organize, plan, control, staff, and manage e. plan, organize, staff, lead, and control 3. The field of operations management is shaped by advances in which a. industrial engineering and management science b. biology and anatomy c, information sciences d. chemistry and physics e. all of the above 4. The responsibilities of the operations manager include a. planning, organizing, staffing, procuring, and reviewing b. planning, organizing, staffing, leading, and controlling c. forecasting, designing, planning, organizing, and controllin d. forecasting, designing, operating procuring, and reviewing e. designing and operating 5. Which of the following is not an element of the management a. staffing b. planning c. controlling d. leading e. pricing 6. All of the following decisions fall within the scope of oper a. financial analysis b. design of products and processes c. location of facilities