1) Payback period, or sometimes called the break even point, is a measure of

a.the time period at which the accumulated dollar benefits offset the accumulated dollar costs b.the time period when the current costs equal the current benefits c.the time period when the costs reduce to zero d.the time period when the benefits begin accruing

2)A representation that shows how a system will be implemented at a technical level

a.Descriptive model b.Logical model c.Physical model d.Graphical model

3) Information systems that take information captured by transaction processing systems and produce reports that management needs for planning and control are called

a.management information systems b.executive information systems c.office support systems d.decision support systems

4) One of the differences between a Gantt chart and a PERT chart is that a Gantt chart is better for

a.Generalization/specialization b.monitoring the progress of the project c.determining the resources needed for each task d.determining the critical path e.calculating the slack time in specific tasks

5) Which of the following is an example of a state event?

a.Management checks order status b.It is time to send a late notice c.A customer places an order d.Inventory reorder point is reached