Pakistan International Airlines popularly known as PIA amongst the Asian airlines was seen as the leader in
Question:
Pakistan International Airlines popularly known as PIA amongst the Asian airlines was seen as the leader in the sixties. It had many “Firsts” to its credit such as being the First airline from an Asian country to fly the Super Constellation. It was the first Asian airline to operate a jet aircraft.
New CEO of PIA Air Marshal Arshad Malik believes that the PIA has to improve Quality and performance at levels. He is seeking your help.
Since in your class you have studied one whole chapter on Managing Quality & Performance you would be the expert they need. On basis of your academic knowledge, you are being asked to give PIA your recommendations on how they can control quality and performance using four step feedback model and total quality management techniques. Show them how these will help manage quality and performance in PIA
Financial Accounting
ISBN: 978-0134127620
11th edition
Authors: Walter Harrison, Charles Horngren, William Thomas, Wendy Tietz