Question: 1 point John, as a third - party conflict resolution participant, tells a joke at the beginning of a meeting with Jill and Anthony, who

1 point
John, as a third-party conflict resolution participant, tells a joke at the beginning of a meeting with Jill and Anthony, who are having a nasty fight over a work-related issue. John is using which kind of tactic?
Procedural
Nondirective
Directive
Reflexive
1 point John, as a third-party conflict resolution participant, tells a

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