1. Position and personal power (Connect, Perform) Use your knowledge of position power to select the term that best completes the sentence. most effectively, follow the proper channels of communication and be responsive to subordinates concerns To use Match each situation with the term that best describes to Use zachy term only once. Personal power Legitimate power Coercive power Expert power Referent power Persuasive power Reward power Informational power Because you have worked at three of your competitors and still have a lot of friends at them, your coworkers often come to you to learn about what is going on at these companies. What type of power do you have? Because you are known as the most knowledgeable sales manager in the area of new customer development, your coworkers often deler to you when making decisions. What type of power do you have? You have a subordinate who performs best when he does things because he agrees with your ideas. What type of power should you use to motivate him? Use your knowledge of power to select the word or phrase that best describes the situation If you are a good listener and are skilled at identifying and appealing to other people's motivations and goals, you should be effective at using power