$(1)$ Problem or Opportunity $$ Describe the problem or opportunity in the

case. What is happening, that needs to be addressed?

$(2)$ Diagnose $$ What caused the problem or opportunity to exist $($most of this

is from the meat of the case$)-$ this understanding frames the options you

present and prescribed options.

$(3)$ Prescription Options $-$ Identify the possible solutions to the problem $($or

approaches to the opportunity$).$ Most cases will have multiple solutions,

which you will be asked to identify. Frame the Prescription Options with

some pros and cons for each. This is the longest part of the memo. You

should shoot for three possible solutions.

$(4)$ Prescribe $-$ Select what you consider the $$best$$ solution to the problem

and tell why. What are the initial steps of implementation?