Question: 1. (Process Performance Measures) A loan processing office receives 6 loan requests every hour. The office has ( mathbf{2} ) departments. It takes the first

1. (Process Performance Measures) A loan processing office receives 6 loan

1. (Process Performance Measures) A loan processing office receives 6 loan requests every hour. The office has $ \mathbf{2} $ departments. It takes the first department on average $ \mathbf{2 0} $ $requests every hour. The office has $ \mathbf{2} $ departments. It takes$

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