1. propose 5 improvement plan based on the fishbone diagram to solve the problem and justify and more examples withe pictures to relevant the factors.

the factors are

1. Environment

2. services

3. facilities

4. materials

5. people.

Explain, give example and justify this factors based on the fishbone diagram as a improvement plan to control the cost while keeping customer service high. To reduce the cost and thereby solve the problem of high pricing of hotel rooms.

Services People Facilities Reservation Kiosk Machine High Service Tax Charged 24 hours of Security Well Experienced Staffs On Hospitality Industry Number of Staffs Appraisal System of Hotel Smart Locker Jacuzzi Coffee Bar 24 hours Room Services The Price of Hotel Rooms Well Trained Housekeepers Dry Cleaning Spa Skillful Management Team Public Computer Valuation of Place High Quality Mattress Used High Pay on Land Tax Competitor Based Pricing Length of Stay Based Pricing Forecasting Based Pricing Brand of Products Used Amount of Wallpapers Political Influence Unnecessary Purchases Great View of Hotel Ex: Seaside, Mountain Guest Segment Based Pricing Accommodation Based Pricing Ex: Deluxe suite, luxury suite Quality of Paints . . Quality of Tiles Environment Price Strategies Material