$1.)$ Read this article and answer the following two questions.

OM in the News: U$.$S$.$ Productivity$$Is It Missing or in Hiding?Links to an external site.

Why is productivity so important to citizens and to nations?

How can productivity be increased at$,$ say, the Post Office?

$2.)$ Operations Field:

One of your friends states that $$operations and supply chain management are primarily of interest to manufacturing firms.$$ Is this true or false? Give some examples to support your answer.

$3.)$ Business Performance:

It is argued that $$every organization must make a product or provide a service that someone values.$$ Can you think of an example in which poor operations or supply chain management undercuts a business?