Question: 1 . Reflect what we learn in Module 4 , write down 2 - 3 examples in the case for each: ( 1 ) Operational

1. Reflect what we learn in Module 4, write down 2-3 examples in the case for each: (1) Operational CRM and (2) Analytical CRM.
2. Requirements:
(1) Separate Operational vs. Analytical CRM, in two paragraphs.
(2) You can directly copy-and-paste the original sentences in the case; however, be reminded that sometimes both Operational and Analytical CRM co-exist in a single sentences and you are expected to distinguish them clearly!

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