Question: 1. Regarding the general strategy, what steps do you think Dennys could have taken to transform their business in the areas listed above (training, HR

1. Regarding the general strategy, what steps do you think Dennys could have taken to transform their business in the areas listed above (training, HR practices, etc.)? Be specific. 2. What key lessons can other companies take away from Dennys restaurant case? 3. What is the likely impact of sound diversity practices on company performance for organizations in the service sector?

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